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Frequently Asked Questions

  • How do I set up CactusVPN Software for Windows?

    You can find all the information you need on the Setup page.

  • How to uninstall CactusVPN connections?

    If you’ve connected manually just delete the CactusVPN connection under “Network Connections” in the “Control Panel”.

    If you’ve installed our CactusVPN Connection Manager software just uninstall it using the icon from the folder it’s installed in.

  • Why my antivirus marks CactusVPN Software as suspicious?

    Some antiviruses might find our software suspicious. This is happening on first days after an update because some antiviruses builds their databases using the number of installs of a specific soft. Let’s say our software is installed on less than 20 computers with a specific antivirus. In this case, this antivirus can mark our software as suspicious. It will be marked back as trusted when it will be installed on more computers. So, don’t worry! Your PC is in safety!

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Tutorials for software and manual VPN setup.

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If you didn't find what you need in our FAQ you can always open a ticket to our support team. They will always find and resolve your problem ASAP.

Knowledge Base

We try to find any problems or errors you can receive and to write in advance how-to's so you can quickly get over them.

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The download library has all the manuals, programs and other files that you may need to get your VPN working.

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Ready to use DD-WRT VPN routers, preconfigured with your CactusVPN account, no configuration is required!

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