What does "rates locked for life" actually mean?
The price you pay at signup is the price you pay at every renewal, for as long as you stay subscribed. If we raise prices for new customers, you keep your original rate. This is written into our terms of service. It's a real commitment, not a marketing line.
Is the 2-year really that much cheaper?
Yes. $95 for 24 months works out to $3.96 per month. That's 74% off the monthly rate. We can offer it because the longer commitment helps us plan infrastructure spending. If you're confident you want CactusVPN long-term, it's the best deal.
Pricing & Renewal Guarantee
CactusVPN guarantees that the renewal rate for your current subscription plan will not increase for as long as your subscription remains active and in good standing. Price changes, if any, will only apply to new subscriptions or upon plan changes initiated by the customer.
Refund Policy
A 30-day money-back guarantee is available if the services do not function as advertised. Refunds will not be granted in the following cases:
- If the payment was made using cryptocurrency.
- If you attempt to unblock an unsupported site or use an unsupported device.
- If your account is terminated due to policy violations.
- If the device/OS is not officially supported.
Why not a "free trial"?
Because the 30-day money-back guarantee is a better deal. You get full access for 30 days, not a limited trial; if you're not satisfied, you get a real refund. We think that's more honest than "free for 7 days then we charge your card and hope you forget."
Are there hidden fees or add-ons?
No. The price you see is the price you pay. Smart DNS is included, unlimited devices is included, all 25 server countries are included. No upsells, no premium-server tiers, no bandwidth caps.
Do you offer plans for businesses or professionals?
Yes. See
CactusVPN Professional
for plans designed around Client Data Safeguards, with documentation built for licensed professionals.