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Setup Tutorials

How to exclude files from scanning in Sophos Home

Follow this step-by-step tutorial to exclude files from scanning in Sophos Home.

  1. Sign in to your account on Sophos Home website and select the computer where you need to make the exclusion.

  2. Click on “Protection”, scroll down to “Exceptions” (2), enter the CactusVPN app folder path for the in the field (3) then press enter.

    On Windows computers, by default it should be here:
    C:\Program Files (x86)\CactusVPN\

    On Mac computer, by default it should be here:
    /Applications/CactusVPN.app/Contents/MacOS/CactusVPN/
    Note: Exceptions on Mac are case sensitive.

    How to exclude files from scanning in Sophos Home: Step 1

  3. Go to “Protection” > “Web” (4).

    Type https://api1.cactusdb.net in the field (5) and click on “OK”.

    Type https://api2.cactusdb.net in the same field and click “OK”.

    How to exclude files from scanning in Sophos Home: Step 2

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