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Follow this step-by-step tutorial to learn how to clear cache and cookies on Roku.
Make sure “Home” is selected from the main menu.
From the remote control, press the following buttons consecutively:
Press Home 5 times.
Press Rewind 2 times.
Press Fast Forward 2 times.
In the image bellow you can see where you can find the needed buttons.
It will take about 15-30 seconds to clear cache and restart.