We offer a 30-days money back guarantee if you can’t use our services meaning you can’t connect to any of our VPN servers or Smart DNS services. In regards to Smart DNS you may ask for a refund if any of the websites from the unblocked websites list are still blocked for you.
Please note that we do not refund for VPN speed issues because we offer a Free trial on our premium servers.
Please check our Refund Policy page.
If you are interested in promoting CactusVPN, you can join our affiliate program.
The minimum withdrawal amount is $50.
We have a 30 days commission delay policy. This means we avoid paying commission on fraudulent orders or those cancelled within a few days of ordering as the commission is only paid if the product/service is still active at the end of the delay period.
CactusVPN has a guaranteed no-logs policy for our service. That means that we will not store any data relating to your activities while using any of our privacy solutions, and will not record, monitor, log or store any of your information. CactusVPN also guarantees that none of your information will be passed on to a third party. We do not store any IP addresses, traffic logs, connection timestamps, used bandwidth or session duration information that could be traced to a single person.
We accept the following payment methods:
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