Reviews

  • Abdurahman S.
    Why i recommend Cactus : -Easy to Use -Support even though i am difficult :D -I can depend on the support so i am confident to Recommend it . -It is easy to navigate the site unlike a competitor i tried -easy to use application -Perfect for Netflix with speed -Works well on Mobile networks ... TWO Thumbs up from me. I will keep referring and using ,please keep up the great support and work . Thank you Team CACTUS
  • Jacques L.
    Extremely happy with the service. Setup was a breeze on the Mikrotik router. Speed is amazing. I'm an expat temporarily in Europe and I need to access services from the US. Cactus is simply perfect ...
  • Jenny H.
    Liked the service so much paid up before the trial ended :) Customer Support where awesome with helping to solve a small signup issue :)
  • Edward R.
    I did not know how unhappy I was with my former VPN provider until I discovered Cactus and SoftEther protocol. I have a 120 Mbit/s connection, but the best speed I was able to get with my former VPN provider via OpenVPN (the only secure protocol offered) was around 15 Mbit/s. The problem is apparently due in part to the technology employed by my ISP. Then I took the Cactus free trial, and suddenly I was getting consistent speeds of over 110 Mbits/s with SoftEther. I get the same consistent performance when connected to any of the Amsterdam or Bucharest servers, which is logical as I am located roughly half way between these two cities. Speed to US and UK servers is a bit slower, which is to be expected. Cactus and SoftEther also perform well on the road via laptop and WiFi, although the difference in speed between SoftEther and OpenVPN is not as great on slower connections of 10-20 Mbit/s. Conclusion: If you have a high-speed Internet hook-up and are taking a big hit on performance when connecting via a VPN, you should absolutely give Cactus and SoftEther a try.
  • Gabriel F.
    I'm really happy and satisfied with CactusVPN, it's fast and it works (for an incredible price)! The best VPN I've ever used, and they have a fast support! Really great!
  • Dave O.
    The VPN and DNS service is excellent. Customer support however is via email only. So, while competent, it is very slow. You ask a question........ they reply with a question.......... thus days go by. Other providers offer 24 hour chat support. If you need help this may be a problem. On the other hand the software is also very good.
  • John P.
    Really happy with CactusVPN. I was looking for a provider with a decent VPN that also offered SmartDNS and believe me, there aren't too many out there that do both well. Most providers focus on VPN or SmartDNS, whereas Cactus are very strong on both. Speeds over the VPN are impressive considering the encryption process and whenever I've contacted their Support Team, responses have been quick and useful. Their website is also very easy to navigate with an excellent Blog and Support section. Overall, one of the best decisions I've made for a long time! The only thing I would like to see is SoftEther integrated into their otherwise excellent VPN client.
  • Wes S.
    Fast and effective!
  • don g.
    Well structured lean and mobile friendly website. Nice user interface, very easy to setup your preferences. SmartDNS works as expected. VPN connections to Europe are a bit slow compaired to other service providers.
  • Peter S.
    We have used their Smart DNS service for some time now and have found them faultless. If you are looking for a fast reliable service of this type then i recommend using Cactus. I live in the USA, but watch UK tv, brilliant! I have no connection or affiliation with this company, but these days its hard to find a company that do exactly what they say they will do. Recommended 5 stars. Peter
  • Dagur A.
    Solid as a rock
  • Shaun C.
    Amazing customer service!!! Immediate phone call and problem solved.
  • Morgan L.
    Extremely happy with CactusVPN. They have ensured my privacy online, and I am happy with the connection I get - I use SoftEther and it never drops! Highly recommended!
  • Nicholas N.
    Good interface that's easy to navigate with lots of features ! Tried the vpn and it tested good ! Tried the smart dns with my samsung smart tv and tested c5, bbc & itv player which worked ok despite c5 not actually being officially supported on the samsung tv. Still weighing up my options but cactus is looking good against the rest so far as they offer the combined dns & vpn package at a reasonable price.
  • Josh H.
    I've been using CactusVPN for close to 6 months now. I'm definitely satisfied and honestly surprised that a company is able to meet all of my expectations. Normally there is a catch, however, the service is awesome and fast, the VPN and software are extremely functional, easy-to-use and fast. I couldn't fault this company whatsoever and have enjoyed the service greatly. Thanks, CactusVPN. I've loved being a customer so far.
  • Meir A.
    Cactus VPN is just perfect. The connection even for video streaming doesn't drop like on most other VPN services out there. I strongly recommend this product for better privacy online or US related content like Netflix.
  • Desbah D.
    Loved this VPN! Works great and worth paying for. Highly recommend for anyone looking for a VPN.
  • Heather C.
    This definitely worked better for me than other VPNs, but there were some drawbacks. I could only get an SSTP connection going (none of the others offered worked), and the UK and Netherlands servers wouldn't connect at all. Once I was connected to a Romanian server, there was a noticeable slowdown in my connection speed (I normally download at 2Mbps, and with CactusVPN active, I couldn't get a speed over 139kbps- and sadly, it averaged about 14kbps overall). It also spontaneously disconnected a couple times and had to be restarted. Each disconnect threw my browser and instant messenger for a loop for a few minutes. However, it maintained a mostly stable connection for most of the time, and when I was browsing, rather than downloading, the speed issue wasn't really noticeable. And the freedom and relief I felt at being able to browse and download in total privacy was incredible. 7/10, definitely a great service, even if it isn't the best.
  • Lawrence W.
    I had the free trial for the DNS service. I throughly enjoyed the service as it unlocked the media sites as promised. Unfortunately Netflix couldn't work on my Samsung Smart TVs. Your customer service was very kind enough to provide some DNS addresses but to no avail. It seems to me that the bug lies with Netflix. Well I am enjoying the rest of the media sites like Amazon and Hulu Plus. Thank you for the trial and I am happy to continue with the service.
  • Ekaterina B.
    VPN working very good, connection is very fast and good quality, easy to install and connect!
  • James H.
    We have used Cactus Smart DNS for 2 years and highly recommend it. As UK expats in Spain streaming TV and downloading films it works very well and the customer service has been excellent. Many Thanks Cactus VPN
  • black r.
    i like it very much. it's just it does not have any india server
  • Ruth c.
    Before finding cactus VPN, I had previously tried 3 other very large American VPN services, all of which failed to provide a satisfactory service. I came upon cactus and decided to give them a shot. I've been using cactus VPN for almost 6 months and contracts up for renewal very soon. I certainly will be renewing the service. It even worked when I travelled to Australia. I recommend cactus VPN. IT WORKS
  • Joaquin R.
    Was awful, I cant get on my Router, your services sucks.
  • Sahan A.
    I have been using Cactus VPN Liberty package now for over 6 months. Before selecting this VPN I tried other VPNs and its safe to say cactus is really the best out of the lot. I have had zero connectivity issues in the last 6 months and the servers are fast and network speed seems faster than the usual which may be due to by passing the restrictive firewalls in UAE. Fully recommend if you are considering going for a VPN. I use it on my phone as well as the PC.
  • Greg W.
    Great product Smart DNS .... allows me to get TV from US and UK at the same time without having to change VPN's or anything ....
  • Lawrence P.
    Very good VPN. I was surprised at how fast the servers were able to process information.
  • Stephen K.
    I was so pleased with the speed and the quality of the service I have already paid up for a year. Thanks Steve
  • Lindsy C.
    I have to say I've rarely seen such prompt attention to customers. Great service and the product works well. Happy customer so far!
  • Andrew Z.
    I am very happy with CactusVPN. The service is outstanding, the consistently are available to help. The product they provide is very fast, and reliable. Being a network guy myself I seemed to be very put off by some smartDNS and VPN providers. A mass majority of the time I experience no network latency. By far the BEST VPN and smartDNS server I have used. I recommend them to anyone even my colleagues. So let me make this easy for you if you are looking for a VPN or SmartDNS. Stop looking just sign up with Cactus VPN and you will be amazed. Its just that simple.
  • Roger M.
    Great service with quick support to help with all sorts of questions! I've been using the service for a couple of years and even bought a friend a subscription for their birthday. Keep up the good work!
  • Teszt E.
    Trial included a huge range of services, however, the streaming video services was unenjoyable from overseas which rendered this service unusable for me. It's nice that they offer a free trial though
  • Brian W.
    CactusVPN is not only affordable...they have a GREAT support system. Thanks!
  • Stuart L.
    As I'm an ex pat living in the US I've bought Vpn services from several companies for the last 4years. I switched to Cactusvpn because quite simply they are the best as what I want and need to stay in touch with all of the the things that are British .They are the best and their service is 2nd to none!
  • David H.
    Excellent service and great value for money
  • jon p.
    good value great service great easy to use VPN
  • Alan W.
    What I like about your service is that I can use servers in the Netherlands and Romania for P2P. What I dislike is speed on downloads is not very fast. The protocol i was using was OpenVpn on a server in the Netherlands. I then switched to a Romanian server and the download speeds were faster. I will have to try a few other services before I commit to a vpn service. Thanks for the "trial" much appreciated.
  • Tony M.
    Hello Firstly I would like to say I am very happy with your service in helping me test the US servers and giving me 48 hrs for the test, regrettably I wasted 24 hr as I did not know how to use the Trial in conjunction with my paid one. VERY SIMPLE ONCE EXPLAINED TO ME. I was only able to test the US servers for a 2 hr period and found them difficult to connect to . and they did not give me what I was looking for. Thank you Tony Menikides
  • Will A.
    Pros: - Super fast speeds, I am getting 40+ mbps - Great customer support - Loads of protocols to choose from (SoftEther is great when ports are blocked) - Really cheap compared to competitors. - 3 devices allowed simultaneously - Comes with proxies as an added bonus Cons: - Torrent-enabled servers are in a different package Really great VPN, loving it so far
  • Ben B.
    Great trial vpn service. Worked as per expectation. Highly recommended.
  • kresimir s.
    Very fast without any problem.
  • Erik B.
    Very happy with everything so far. It was easy to set up on my router (FritzBox) and Cactus' web service pages answered most of my questions. Following the the free trial I have taken out a yearly subscription. It would, however, be good if Cactus could add a specific tutorial for setting Smart DNS on a FritzBox which is the commonest router in Germany. Converting my Samsung Smart TV to load the UK apps rather than the German apps was more tricky. Luckily I found a very good tutorial on You-Tube which helped me through the process. https://www.youtube.com/watch?v=xJUW3u83n3U
  • Ben M.
    Great stuff. Seasonal deals, decent speed and server options, very low priced and the only VPN that actually works for me. Thank you for your services!
  • Exile M.
    Best VPN i've ever used. The speeds are phenominal, The servers are stable and the design is nice.
  • Luke o.
    totally agree with phill, full of biased feedback. automated customer support is awful, 24 trial is great, be warned takes a further 24hr to process payment thereafter.
  • William B.
    This service is the best! Cheap plans, unblocks websites, and provides peace of mind. The speed is slowed down a little, but it's worth it!
  • corwin s.
    Good VPN fast and reliable. I love it. And it is also not expensive at all.
  • Sndor Kroly N.
    Hello! I tried it antd it was mainly good but from Hungary you can use only Bucharest to get the closest server and you get about ~80ms I like playing video games especially fps games and this ping is too high for them.
  • larry o s.
    this is the best product - I have tried 3...It is simple; great customer service and very few glitches. It hasn't massive amount of servers which I like 'cuz I don't get dropped or rerouted. Smooth, fast and both the DNS and VPN are recommended. MS
  • Daimon H.
    The Cactus VPN / SmartDNS just works!! No spending hours on to support. Its very fast and I can just leave it on which was not possible with two previous high profile services! I even recommended on Facebook which I never done for anything before! Highly recommended.