Reviews

  • Jacob W.
    Fantastic VPN and DNS service with helpful and fast support!
  • Steven I.
    Excellent sevice
  • Sander V.
    Worked perfectly. Good speeds (90mbits on a 100mbit connection) and the Dutch VPN's allow me to watch Dutch television (normally geo-restricted)
  • Chuxiong X.
    Its perfectly great
  • Vitalii Y.
    cactus vpn is my favourite vpn service on the citadel... in the internet
  • Robin T.
    Best VPN-service ive ever used
  • Tracy S.
    Yes I am happy with the SmartDNS service but the VPN can be quite variable on the occasions that I use it.
  • CJ D.
    Very Happy! So happy I decided to switch to SmartDNS + VPN.
  • Nathan C.
    Very happy with it as it was the cheapest and easiest.
  • Marat R.
    Very fast and has SSTP. Considering most vpn services don't offer this, an extremely good deal.
  • Connor M.
    Very good VPN, does job well. Good to play games if you're looking for high speed.
  • Lena K.
    Yes. CactusVPN is awesome!
  • Patrik B.
    I've tried out a couple of VPN services before I landed at CactusVPN to become my favourite. A couple of reasons behind that: - a simple, straightforward, no hassle client interface to manage everything on your own without the need to be babysitted - friendly and fast customer service - reliable service with acceptable speeds (one can't expect full throttle with a VPN as without it) - cross-platform support (!) was the first thing that impressed me, as an avid GNU/Linux user, the most and I hope support for this platform will equal that of Windows in the very near future - pricing is a huge, huge plus! I don't know of any better deals and I looked up many
  • Gerard v.
    Great no-hassle VPN. The Smart DNS is also very useful!
  • Jay P.
    It worked good but website is confusing
  • Allan P.
    Did everything that they promised
  • Ben W.
    Very happy for over a year. Unfortunatly connection dropped occassionaly recently.
  • john s.
    Dear support, Your vpn trial experience was nice and smooth however i would encourage your company to gather more servers! your server is too minimal even the USA contains just 3 location talk even less of other countries! This achievement would give you competitive strength with other vpn service providers like HMA, MAINVPN E.T.C Just what i think. stay in business all the best Cheers
  • Philippe P.
    Seemed great. Just didn't have what I wanted.
  • Joseph E.
    was fine, just not what i needed i shopuld of researched better
  • paulo c.
    I used this service for a year and it worked marvelously! It worked even when my own ISP's DNS wasn't working so it was really helpful in some occasions.
  • Mihovil H.
    Good service, loved using it, will be sure to use it again later on. 10/10
  • Bryan D.
    Good service, simple and fast.
  • Mia M.
    Great product and lovely service. Only thing would be if there was a way to still access sites in your home country if you can't afford to pay the bill for a fortnight. Will be re-instated once we have all our cards and bills sorted.
  • john g.
    Cactus was my first vpn 5 years ago and the service was good with no complaints. I had trouble getting a real high stream that was continuous for watching pro hockey, so i went through 3 other vpn services until i got to a competitor with throughput to accomodate that. However with time and experience the service was unsatisfactory with disconnects all the time. As well the customer service was a complete failure. The vpn software had a client html interface that didn't even work to access account information, make changes to contact information etc. That was a slap in the face and didn't realize it didn't work until i needed it. I emailed from their website and in a matter of 5 days was shuffled through(i think) 7 customer reps and still got no service.... that was it. Just Another Uncaring Incompetent Bureaucratic Corp, which seems to be the norm... So, i went to check out a new vpn service. Went to 2 of them with 24 hour free tests: manual network installs... both failed. 1 froze my computer and on the second try(being computer savvy)... blue screened me! And they deserve the credit... SaferVPN...what an ironic name! Then the other vpn trial, with easy to follow pictoral instructions, o/s specific, failed with the network setup too. I had read some VPN review websites and they are obviously written by VPN companies. If you read the way the critiques are structured, most of them are obviously written by VPN companies themselves. So, i went back to CactusVPN and took on the 24 hour test. I did my testing which included data rates at off peak hours and middle of the day hours. I went to the website and emailed a service request stating it was a test for response time. Immediate email showed up. I questioned them and emailed them back and forth for about 6 email/replies and every time was answered with technically informed responses immediately. They made a speed claim which i challenged them on and had to relent to the response i received. It's not much money for a VPN service, but you want to be confident in your choice because this is about privacy and confidentiality and the software and service has to meet the needs. Bottom line about the service: 1 Customer service is prompt and excellent 2 Installation is software based automatic and quick and easy 3 Connection time to servers is fast 4 Data transfer speed of service is good 5 Software includes an application "kill switch" Effectively, an internet kill switch for active programs that you choose. The software also will restart(execute) that specified program when Cactus Server Connection is re-established 6 P2P Netherlands servers available 7 All the protocol communications are available, my testing was exclusively OPENVPN Simple software, Friendly fast customer service. I recommend this service. Good Job Cactus, you should be proud of a fine company.
  • George T.
    Brilliant Service. Brilliant desktop app. So easy to use and so fast. Thank you for the service.
  • Igor Z.
    It is a good service, no problems
  • adrian m.
    very good service
  • George G.
    not bad but does not satisfy my needs
  • dan t.
    overall was really quite good. dl speeds on p2p networks seemed good. things to work on: clean up the ui of the connection app [was a little buggy looking in win10] offer bitcoin as payment method. this is the main thing that kept me from purchasing.
  • Martin B.
    The best VPN that we have used.
  • Alex R.
    the service is great, i just don't need it anymore. I'll be sure to return if i need a DNS server
  • Alexander V.
    The prices are acceptable for the speed and quality.
  • Daniel B.
    great service, would recomend
  • Karan S.
    Great service. Competitively priced.
  • Tom S.
    Yes very - would recommend in a heart beat
  • Vinicius S.
    Very nice service.
  • Steven M.
    Sadly I am moving on and will have other services provided for me having said that _ You are the Best VPN out there hands down, all the others are absolute rubbish and you should be very proud of your product albeit as you can see I will always leave _ positive feedback for a product when it far exceeds its description _ Who knows I may be back one day, at least you will have me on your data base for future reference Regards
  • Ric G.
    This is a very solid product for Mac OS. It plays nicely with manual network settings and the included Mac GUI application is solid and sophisticated, unlike those of some other VPN solutions for the Mac. Documentation is very good. There's no noticeable lag or latency with VPN enabled. I was interested primarily in VPN, but Smart DNS was a very nice add-on for the price. I've found the performance to be very good. Even checking out some foreign broadcasts using Smart DNS provided streaming that was nearly stutter free. (Of course, general web browsing isn't quite as snappy if you're connected to a DNS gateway that's half a world away.) I purchased a year's subscription even before my trial expired. I'd say Mac users should really give Cactus a try.
  • bejo k.
    I love cactus
  • allan b.
    apart from the strange credit card registering, which is a different to normal, but can see there reason on security, the service and help was fantastic and prompt answers, nice to see good service keep up the good work
  • Anthony E.
    The Smart DNS package works perfectly, No problem at all, no speed loss, Perfect. I just upgraded my package to include VPN which is very good indeed so far. The most important part of the Cactus product is the first class support, any problems are answered very quickly. I Highly Recommend Cactus A++++
  • Randall J.
    Performed as advertised and expected. Relatively easy set up. i ordered the 12 month package.
  • Vic P.
    Relatively simple to set-up and use. Good backup support from its help desk. Have had no issues to date and opens nominated sites for streaming. Price is comparative to other VPNs though has benefit of no logs so users can't be tracked. Look forward to using, currently subscibed to service, after free trial.
  • Abdurahman S.
    Why i recommend Cactus : -Easy to Use -Support even though i am difficult :D -I can depend on the support so i am confident to Recommend it . -It is easy to navigate the site unlike a competitor i tried -easy to use application -Perfect for Netflix with speed -Works well on Mobile networks ... TWO Thumbs up from me. I will keep referring and using ,please keep up the great support and work . Thank you Team CACTUS
  • Jacques L.
    Extremely happy with the service. Setup was a breeze on the Mikrotik router. Speed is amazing. I'm an expat temporarily in Europe and I need to access services from the US. Cactus is simply perfect ...
  • Jenny H.
    Liked the service so much paid up before the trial ended :) Customer Support where awesome with helping to solve a small signup issue :)
  • Edward R.
    I did not know how unhappy I was with my former VPN provider until I discovered Cactus and SoftEther protocol. I have a 120 Mbit/s connection, but the best speed I was able to get with my former VPN provider via OpenVPN (the only secure protocol offered) was around 15 Mbit/s. The problem is apparently due in part to the technology employed by my ISP. Then I took the Cactus free trial, and suddenly I was getting consistent speeds of over 110 Mbits/s with SoftEther. I get the same consistent performance when connected to any of the Amsterdam or Bucharest servers, which is logical as I am located roughly half way between these two cities. Speed to US and UK servers is a bit slower, which is to be expected. Cactus and SoftEther also perform well on the road via laptop and WiFi, although the difference in speed between SoftEther and OpenVPN is not as great on slower connections of 10-20 Mbit/s. Conclusion: If you have a high-speed Internet hook-up and are taking a big hit on performance when connecting via a VPN, you should absolutely give Cactus and SoftEther a try.
  • Gabriel F.
    I'm really happy and satisfied with CactusVPN, it's fast and it works (for an incredible price)! The best VPN I've ever used, and they have a fast support! Really great!
  • Dave O.
    The VPN and DNS service is excellent. Customer support however is via email only. So, while competent, it is very slow. You ask a question........ they reply with a question.......... thus days go by. Other providers offer 24 hour chat support. If you need help this may be a problem. On the other hand the software is also very good.